Business Assurance

Analyse. Optimise. Centralise

The 4C Group’s iNSight software provides network operators with an end to end solution for business assurance, therefore allowing them to apply and monitor a wide range of controls across all of its business units as well as its complex, heterogeneous, network infrastructure.

The iNSight software suite provides tools for an independent, objective evaluation of operational and management activities though the analysis and reporting of collected data from controls to monitor and improve operational effectiveness and reduce exposure to risk of possible revenue loss due to revenue leakage, fraud and or operational inefficiencies.

Having a toolset which provides visibility on business processes combined with industry standard controls for each business unit provides managers with a high level view of the business. Managers are able view the business as whole and identify possible risks and opportunities much faster while also ensuring that the business operates as efficiently as possible.

Our Tools of the Trade

Fraud Managment

The iNSight ™ Fraud Management (FM) application has been designed to align industry standard Revenue Assurance and Fraud Management best practices therefore ensures for proper monitoring and alerting controls which can be put in place to prevent malicious activity on a Telco’s network.

Revenue Assurance

The iNSight ™ Revenue Assurance (RA) application has been designed to be in-line with best-practise revenue assurance management practises across the Telco enterprise, by providing tools for the visualisation of network usage and revenue along with in-depth reporting and monitoring tools for identifying revenue leakage and network inefficiencies.

Test Call Generators

The automated generation of network events allow for the creation of dynamic scenarios which simulate for network traffic situations. The iNSight ™Test Call Generator employed by Revenue Assurance teams can be used for network integrity testing, validating configured rates, and reconciling network events with billing systems. Fraud Management teams primarily focus on fraud such as SIM box detection where the common strategy is to pair test calls with passive monitoring, through a fraud management system